How to Educate Your Shoppers When Offering a Video Gift Message Option

Nov 2, 2022 | personalized video messages, Video Message | 0 comments

As the retail world changes, so must the way we educate shoppers. In the past, shoppers were mostly concerned with price and convenience. However, there has been a shift towards quality and sustainability in recent years. This means shoppers are now more interested in where their products come from, how they are made, and their impact on the environment.

Shopper education must therefore evolve to meet these new demands. We must teach shoppers about the importance of quality and sustainability and how to make informed choices about the products they buy.

There are a number of reasons why shopper education is important.

  1. It helps shoppers to make better choices. When shoppers are informed about the products they buy, they can make choices that are based on quality and sustainability rather than price or convenience.
  2. Shopper education helps to build trust between shoppers and retailers. When shoppers know that they are being given accurate information about the products they buy, they are more likely to trust the retailer. This trust is essential for building long-term relationships between shoppers and retailers.
  3. Shopper education can help to build brand loyalty. When shoppers are educated about the products they buy, they are likelier to stick with a brand they trust. This loyalty can lead to repeat business and higher sales for retailers.

Shopper education is, therefore, essential for retailers who want to stay ahead of the curve and meet the needs of their customers. By educating shoppers about the products they buy, retailers can build trust, loyalty, and repeat business.

Video Gift Message Education Tips:

Some of the tips that will help you while adding video gift messaging to your website are mentioned below:

1.   Highlight Video Gift Messaging on the Homepage

Video Gift Messaging on your homepage is the first place to start when showcasing your new offering. Many times the homepage is the main destination for your customers visiting your site whether it’s their first time or the hundredth time. Show customers through some simple imagery how they can create a video message and add a tremendous amount of value to each gift exchange.

2.   Create New Page Highlighting Video Gift Messaging

How it works, and where customers can take advantage of it within your store? Often telling a story on how a video message has added tremendous value to a gift purchase for a customer is an effective way of highlighting its benefits.

Video Gift Messaging is a unique and powerful way to add value to any gift purchase. By recording a personal video message for your gift recipient, you can add a personal touch that is sure to make them smile. Video Gift Messaging is available for all occasions, including birthdays, anniversaries, graduations, and more.

To take advantage of Video Gift Messaging, look for your store’s Video Gift Messaging call-to-action button. Here, you will be able to record a short video message for your gift recipient. Once you have recorded your message, you will be able to preview it before sending it.

Video Gift Messaging is a great way to add a personal touch to any gift. It is sure to make your gift recipient smile, and it is a great way to show them how much you care.

3.   Create a Compelling Product Description

Describe how your customers can take advantage of a video message directly within its product description. Tell your customer’s not only how it works and how to take advantage of the offering but also share how your store will deliver this message. Insights into how the gift recipient will receive the video message further drive customers to adoptions and usage.

4.   Showcase Video Gift Messaging on Your Store’s Social and Marketing Channels

Video content is extremely effective in highlighting the ability of customers to connect with their gift recipients through a video message.

By leveraging gift messaging on your store’s social and marketing channels, you can provide customers with a unique and personal way to connect with their loved ones.

Showcase videos are the perfect way to show off your store’s gift messaging feature to potential customers. By featuring these videos on your social media channels and website, you can demonstrate how easy it is for customers to connect with their gift recipients through a video message. This is an incredibly personal way to connect with loved ones and can be used for any occasion.

By utilizing showcase videos, you can provide customers with a behind-the-scenes look at how your store makes it easy for them to send thoughtful and personal gifts. These videos are an excellent way to highlight your store’s unique capabilities and can be used to drive traffic to your website or social media channels. If you’re looking for a way to connect with potential customers and showcase your store’s gift messaging feature, showcase videos are the perfect solution.

How Kid Cave Successfully Educating their Customers and Benefitting From it?

Kid cave has added a video gift messaging option on its website and has been enjoying the benefit of personalized video messages. They have also highlighted and marketed it in several ways and didn’t leave any stone unturned in order to acquire a solid customer base.

Some of their efforts are mentioned below, which helped them grow:

Home Page Highlights

Highlighting something on the homepage attracts the viewers’ attention and makes them curious about the same if they don’t know about it. Therefore, it always proves to be an effective marketing tactic as it helps businesses.

A Separate Page Dedicated to Video Messaging Info

When viewers notice the video messages option on the homepage, they would like to know about the service; this is where a separate page works best. Educating a customer is the best way to acquire them, and Kid Cave quickly grabbed the opportunity.

Social Media Highlights

Social media is where all of the potential customers are & why not advertise one of the best things there? Kid Cave did the same, and it also favored the business. Social media helps a lot, and when it comes to a new addition, you’ll like to make it more popular among your audience.


Always make an effort to enjoy the benefit of designing your own special occasions. Kid cave did the same, and this is indeed benefiting them with several kid-friendly designs to choose from. It is the time when people look for gifts for their loved ones, and video gift messaging is something they will like more than anything.


It is not rocket science; just give the customers what they want while informing them about it. Customers must know what you have that will benefit them; this will be possible only when you let them know.

Just remember three things, and your business will also prosper, and that includes:

  1. Present your product to the customers in an effective way.
  2. Educate them in an engaging way
  3. Deliver a positive product experience

That’s all for now, apply these rules and if you have any questions, feel free to contact us.